{"id":55909,"date":"2025-06-12T11:30:30","date_gmt":"2025-06-12T08:30:30","guid":{"rendered":"https:\/\/volocar.eu\/politique-de-remboursement-et-de-retour\/"},"modified":"2025-09-23T17:36:45","modified_gmt":"2025-09-23T14:36:45","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/volocar.eu\/fr\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t
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Politique de retour et d’annulation – Volocar<\/h2>\n

La Volocar, \u00een\u021belegem c\u0103 pot ap\u0103rea schimb\u0103ri neprev\u0103zute. Pentru a men\u021bine o rela\u021bie corect\u0103 \u0219i transparent\u0103 \u00eentre clien\u021bi \u0219i partenerii no\u0219tri, aplic\u0103m urm\u0103toarea politic\u0103 de anulare : <\/p>\n

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Anulare cu minimum 30 de zile \u00eenainte<\/strong> de \u00eenceperea rezerv\u0103rii :<\/h4>\n
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    Clientul are dreptul la restituirea a 10% din avansul achitat<\/strong>, indiferent de suma total\u0103 a rezerv\u0103rii.<\/p>\n<\/li>\n

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    Restul avansului se re\u021bine ca tax\u0103 administrativ\u0103 pentru blocarea disponibilit\u0103\u021bii vehiculului.<\/p>\n<\/li>\n<\/ul>\n

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    Anulare \u00eentre 29 \u0219i 1 zi<\/strong> \u00eenainte de \u00eenceperea rezerv\u0103rii :<\/h4>\n
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    • \n

      Avansul pl\u0103tit nu se restituie.<\/strong><\/p>\n<\/li>\n

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      Se consider\u0103 pierdere integral\u0103 a rezerv\u0103rii, f\u0103r\u0103 compensa\u021bii.<\/p>\n<\/li>\n<\/ul>\n

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      Anulare cu mai pu\u021bin de 24 ore<\/strong> \u00eenainte sau neprezentare<\/strong>:<\/h4>\n
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        Dac\u0103 rezervarea a fost achitat\u0103 integral<\/strong>, suma este pierdut\u0103 integral<\/strong>.<\/p>\n<\/li>\n

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        Nu se ofer\u0103 ramburs\u0103ri, indiferent de motiv (excep\u021bii doar \u00een cazuri medicale\/documentate \u0219i aprobate de Volocar).<\/p>\n<\/li>\n<\/ul>\n

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        Not\u0103 :<\/h4>\n
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          \u00cen cazul \u00een care clientul g\u0103se\u0219te un \u00eenlocuitor sau o ter\u021b\u0103 persoan\u0103 care preia rezervarea \u00een acelea\u0219i condi\u021bii, Volocar poate accepta transferul, cu acordul partenerului de vehicul.<\/p>\n<\/li>\n

        • Dans le cas d’une demande de carte de cr\u00e9dit ou d’une carte pr\u00e9pay\u00e9e, il est possible de retourner la carte ou de la remplacer par une autre.<\/li>\n
        • \n

          Politica se aplic\u0103 indiferent de metod\u0103 de rezervare (site, WhatsApp, email sau telefon).<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Politique de retour et d’annulation – Volocar La Volocar, \u00een\u021belegem c\u0103 pot ap\u0103rea schimb\u0103ri neprev\u0103zute. Pentru a men\u021bine o rela\u021bie corect\u0103 \u0219i transparent\u0103 \u00eentre clien\u021bi \u0219i partenerii no\u0219tri, aplic\u0103m urm\u0103toarea politic\u0103 de anulare : Anulare cu minimum 30 de zile \u00eenainte de \u00eenceperea rezerv\u0103rii : Clientul are dreptul la restituirea a 10% din avansul achitat,…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-55909","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de remboursement et de retour - Volocar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/volocar.eu\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement et de retour - Volocar\" \/>\n<meta property=\"og:description\" content=\"Politique de retour et d’annulation – Volocar La Volocar, \u00een\u021belegem c\u0103 pot ap\u0103rea schimb\u0103ri neprev\u0103zute. Pentru a men\u021bine o rela\u021bie corect\u0103 \u0219i transparent\u0103 \u00eentre clien\u021bi \u0219i partenerii no\u0219tri, aplic\u0103m urm\u0103toarea politic\u0103 de anulare : Anulare cu minimum 30 de zile \u00eenainte de \u00eenceperea rezerv\u0103rii : Clientul are dreptul la restituirea a 10% din avansul achitat,...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/volocar.eu\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"Volocar\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T14:36:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/volocar.eu\\\/fr\\\/politique-de-remboursement-et-de-retour\\\/\",\"url\":\"https:\\\/\\\/volocar.eu\\\/fr\\\/politique-de-remboursement-et-de-retour\\\/\",\"name\":\"Politique de remboursement et de retour - Volocar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/volocar.eu\\\/#website\"},\"datePublished\":\"2025-06-12T08:30:30+00:00\",\"dateModified\":\"2025-09-23T14:36:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/volocar.eu\\\/fr\\\/politique-de-remboursement-et-de-retour\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/volocar.eu\\\/fr\\\/politique-de-remboursement-et-de-retour\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/volocar.eu\\\/fr\\\/politique-de-remboursement-et-de-retour\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Prima pagin\u0103\",\"item\":\"https:\\\/\\\/volocar.eu\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de remboursement et de retour\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/volocar.eu\\\/#website\",\"url\":\"https:\\\/\\\/volocar.eu\\\/\",\"name\":\"VOLOCAR\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/volocar.eu\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique de remboursement et de retour - Volocar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/volocar.eu\/fr\/politique-de-remboursement-et-de-retour\/","og_locale":"fr_FR","og_type":"article","og_title":"Politique de remboursement et de retour - Volocar","og_description":"Politique de retour et d’annulation – Volocar La Volocar, \u00een\u021belegem c\u0103 pot ap\u0103rea schimb\u0103ri neprev\u0103zute. 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